Frequently Asked Questions

Alfred James operates five chapels across Adelaide: Prospect, Morphett Vale, South Plympton, Lockleys and Unley so families can choose the most convenient location.

Yes. Alfred James staff are available 24 hours a day, 365 days a year to advise your family and arrange transfer into their care at any time, day or night.

Call Alfred James. They’ll liaise with medical personnel, arrange the required certificates, and organise transfer to their mortuary while guiding you through the next steps (including registration with Births, Deaths & Marriages SA).

Yes. You can choose a traditional funeral (church/chapel or graveside), a memorial service, or a direct cremation/burial with no ceremony; paperwork, dignified care, transfer and required permits are handled for you.

Yes. Alfred James provides livestreaming on request and hosts funeral notices online so family and friends can watch remotely or access details easily.

Costs vary with your choices. Alfred James doesn’t sell packages; instead, they provide a fully itemised, transparent quote tailored to your wishes (by phone, email or post).

Alfred James organises transfer (24/7), hygienic preparation, a fully‑lined coffin, cremation permits and certificates (as required), and death registration/identification arrangements without a public ceremony.

Yes. Alfred James offers pre‑paid and pre‑arranged funerals, letting you plan in advance for peace of mind and cost control.

Yes. Alfred James can arrange repatriation domestically and internationally through long‑standing provider networks, coordinating documentation and logistics to return your loved one home as soon as possible.

Yes, Alfred James is a Funeral Australia member reflecting adherence to industry codes of practice and standards of care.

You can hold a service in a church, one of Alfred James’ chapels, or at the cemetery/crematorium; the team explains each option and tailors the order of service, music and readings.

Facilities vary by location. For example, South Plympton lists seating for 60+, a viewing room, lounge, accessibility features, parking and audio‑visual equipment; similar amenities are available across other chapels.

Yes. Alfred James offers a range of coffins and caskets (including traditional and custom designs) and a catalogue of cremation urns/keepsakes to suit personal preferences.

Yes. The team liaises with clergy/celebrants of all denominations, arranges service requirements and can provide flags/poppies/Last Post for veteran tributes when requested.

Immediately. Alfred James can transfer your loved one any time, meet you at one of their Adelaide chapels or at home, and start arrangements the same day.